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PlanTech Case Studies

The following case study is an example of a real life situation PlanTech found itself in with one of our customers. It details the problem and what we did to resolve it.

Disappearing Emails

We received a phone call from a school that was constantly having an issue both mysterious and frustrating. Occasionally emails they would send were getting lost, never arriving at their destinations and likewise emails being sent to them would seemingly fall off the edge of the earth.

We were able to look at the message details on several of their emails and eventually trace their problems back to an ancient email server being ran by a company who hadn't updated it in ages. The school didn't want to switch to anything because they were getting a deal with this company, charging them only cents per mailbox they hosted – or at least the school thought they were getting a deal.

We are well versed in many technologies, but one of our favorites for education is Office 365. We told the school that Office 365 was free for education, meaning the deal they were receiving from this old email server wasn't actually a deal at all. We were able to move the school to Office 365, which resolved all issues they were having with their emails. Two years later, the school is still on Office 365, still completely for free and they are loving it. We love it too. Office 365 is a fantastic tool and something we love to introduce to our education customers to help solve a large chunk of their business needs. And the fact that it's free is just the icing on top of the cake.

We understand the nature of tight financial budgets for private schools where every dollar must be accounted for. We also understand that parents won't want to send their children to a school with inadequate technology in an increasingly technological world. We take both of these pieces of information into consideration when we propose thoughtful technology solutions that won't break the bank while providing maximum technology uptime. We are personable, professional and most of all – good at what we do. Allow us to put all these skills to work for you and your school.

Email Us or Call Us at 206-265-9405 Today!


About PlanTech

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PlanTech Solutions is a company born from an idea that IT can be done better. We want to see your business succeed through building customized technology solutions based on your needs. We understand many might not grasp the complexities of evolving technology, but PlanTech is here to help you plan out a better long-term IT solution.

Our Mission

Helping businesses successfully adapt to technology needs through planned solutions.

Our Approach

Yielding the best results possible for our customers through honest business practices, appropriate planning and careful implementation.